General Information
FIMBank will never request confidential information such as account information, personal information or passwords via email. You will also never be asked by any FIMBank representative to provide passwords over the phone.
Should you receive an email that requests confidential information or appears to be fraudulent, please do not reply to the email and contact us here for further instructions.
When visiting www.fimbank.com, please beware of other websites that are of a fraudulent nature and which have no relation to the FIMBank Group. These websites will often have a similar (but not identical) address to www.fimbank.com
The only way to ensure that you are visiting the legitimate FIMBank website is by checking that the address shown in the address bar of your browser starts with http://www.fimbank.com/ (the address must be identical and include the / after .com) . Please contact us on this email address should you encounter fraudulent websites purporting to be affiliated to FIMBank.
Additional Information for Customers
As a customer of FIMBank, you will only be requested to enter a password when accessing your account using the FIMBank Secure Email web site. This web site is protected using the latest Extended Validation (EV) SSL technology, which provides a way of certifying that the web site genuinely belongs to FIMBank. EV SSL ensures that the address bar of your web browser* will become green when you visit the authentic FIMBank Secure Email site.
* The latest browsers supporting EV SSL are:
Internet Explorer 7 and later; Mozilla Firefox 2.0 with EV extensions; Mozilla Firefox 3.0 and later
For your security:
• You should never divulge your FIMBank Secure Email password to anyone
• You should never divulge personal information by email or online
• You should only access the FIMBank Secure Email website from trusted computers which have the latest operating system patches, and, up to date antivirus and firewall software installed. Additionally, you should only use web browsers that support EV SSL*
• You should only enter your username and password in the FIMBank Secure Email web site after you have verified that the site is genuine by checking that the address bar is green and that the certificate owner displayed near the address bar is FIMBANK P.L.C. [MT].
Fraudulent sites are recognisable as they do not display a green address bar, their certificate owner will not be FIMBANK P.L.C. [MT] and they will not belong to the FIMBank web domain fimbank.com.
